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--- authentication [2019/04/13 16:19] – admin
+++ authentication [2020/06/30 15:30] – admin
@@ Line 1: / Line 1: @@
 ====== Authentication ======
-Once you register; an email would be sent to you for confirmation. You must confirm the account.
+To use our software and several other utilities in this project; you need to have an account at our chat system.
-The confirmed credentials are verified at the time of installing TAD and also at the time of using.
+When you had filled the registration form, an email was sent to you detailing the steps you need to take.  The very first step that email gives you is an //invitation link// to get a membership at our chat system. You would need to register into that chat system. Once you register; an email would be sent to you for confirmation. You must confirm the chat account.
-When TAD starts the very first time; it would detect that your credentials have not yet been verified. You would be asked to provide credentials to verify  that you are indeed a registered user.   Filling the registration form also gives you an **install code** which is needed for the installation.
+The confirmed credentials of the chat system are verified at the time of using TAD.  Note that in TAD you have to use the //email address// that you had used in the chat system .
-Please ensure that you do a proper [[Registration]] first! Also, do not skip the verification email sent to your email address. Your email MUST be confirmed in order to use TAD.
+When TAD starts the very first time; if it would detect that your credentials have not yet been verified, you would get directed to this help page
-Once you have registered, this is what you should do when you start TAD in the dialog that is shown to you:
+**Note**\\
+The same process of verifying your credentials would happen once every few weeks (approx once a month)
-**If you are registered at our own TAD Community Chat**\\
+**If you are ALREADY registered at our own TAD Community Chat**\\
-Provide the //email address// and  the //password// that you used for your account at the TAD Community chat.
+Note that you need to provide the //email address// and  the //password// that you used for your account at the TAD Community chat. Some users tend to use the username they had chosen and that will not work
+Another possibility:  Did you change the password or you forgot it? In that case, use this link  to reset your password https://chat.tad.in.net/reset_password
+If nothing else works, email us at admin@teamtad.com and we will reset the password for you and email you. Kindly try all other options before sending us this email.
-//The following is not yet active.  Testing is going on//\\
-**If you are registered at the externally hosted Zulip system for TAD**\\
-Provide the //email address// you used at Zulip. And , MOST importantly, in the field which asks for the password, provide the API Key that for your Zulip account. Do NOT give the password you used at Zulip. The API Key is available from your account settings at Zulip.
-**Note**\\
-The same process of verifying your credentials would happen once every few weeks (approx once a month)

Press F1 inside the application to read context-sensitive help directly in the application itself
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